Frequently Asked Questions
Everything you need to know about your next style discovery.
How long does standard shipping take?
Orders are typically processed within 24-48 hours. Standard domestic shipping usually takes 3-7 business days, while international delivery can take between 10-21 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that certain clearance items are marked as final sale and cannot be returned.
How do I find my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay in select regions.
Can I track my order in real-time?
Yes. Once your order ships, you will receive an email notification containing a tracking number and a link to our tracking portal to monitor your package's journey.
Are your materials sustainably sourced?
We are committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we vet all our manufacturing partners for fair labor practices.